Warning: Deleting your account is permanent and cannot be undone. All your personal data, location history, family connections and account settings will be permanently removed from our servers.
What Gets Deleted
When you delete your account, the following data is permanently removed:
- Your profile information (name, email, profile photo)
- All location history and saved places
- Family connections and shared groups
- SOS alert history
- Notification preferences and app settings
- All data stored on our servers
Delete Only Some of Your Data
You can delete geofences, saved places and circle connections in the app at any time, without deleting your account. For anything else, write to support@wayliloc.com and we will respond within one month.
What We Keep and For How Long
Some data stays for a limited time after you stop using it, or is held by someone else:
- Location history is deleted automatically even if you keep your account — after 3 days without a subscription and after 30 days with a subscription.
- After you delete your account, copies remain in our backups — encrypted at rest by our storage provider — and are then erased: up to 14 days for backups that contain location history, and up to 90 days for the rest.
- Payment records stay in your Apple or Google account, and we keep accounting records for as long as tax law requires.
Questions?
If you have any questions about account deletion or data privacy, please visit our Support page or read our Privacy Policy.