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Frequently Asked Questions

Your phone shares its location with your circle at an interval you choose — around every 10 to 30 minutes (every 30 minutes on the free plan). Everyone's latest position shows on the map, and sharing only works between people who have both accepted the connection.

Yes — there's a free plan you can keep using, with location updates every 30 minutes. Paid plans (Basic, Standard, Premium) add more frequent updates, the SOS emergency mode, location history and more. New accounts also get a 3-day free trial of the paid features.

The free plan lets you see your circle on the map with updates every 30 minutes. Paid tiers add faster updates, real-time SOS, geofence alerts, location and trip history, and saved places. You can upgrade, downgrade or cancel at any time.

In the app, open your circle and share your connection code, or enter someone else's. Both people confirm, and then you appear on each other's map. No one is ever added without mutual consent.

SOS is the emergency mode — the only one that tracks in real time. One press alerts your circle and streams your live location so they can reach you fast. On supported plans, your phone can also stream live audio to your circle while your SOS is active.

Yes. Draw a geofence around home, school or work — a free-form shape, not just a circle — and get notified the moment someone in your circle arrives or leaves.

Yes. Child Mode is a calm, simplified screen with a big SOS and an “I'm here” button. A parent sets it up from their own device, and up to 10 parents or relatives can connect. The child's account is anonymous — no email or password — and the device always shows an ongoing monitoring notification.

Updates are interval-based to save battery. On Android, tracking keeps running in the background through a persistent notification. On iOS, background updates are driven by movement, so a phone that stays still may update less often. During an active SOS, tracking is real-time.

No. Your location is shared only with people you've approved, and both sides must accept the connection first. You can disconnect anyone at any time.

Yes. Location data is encrypted and stored securely, shared only with your approved circle, and never sold to third parties. Read our Privacy Policy for the details.

On Premium you get location history and trip history — replay routes, stops and places with timestamps, and rebuild a route to somewhere you've been before. You can also bookmark your own points on the map.

Yes. Add a widget on iOS or Android to see a loved one's latest location at a glance. On iPhone, an active SOS also appears as a Live Activity on the Lock Screen and in the Dynamic Island.

WayliLoc runs on iOS and Android, in 16 languages, with light and dark themes.

Subscriptions are billed by Apple or Google, so cancel from your App Store or Google Play account settings. Deleting the app or your account does not cancel billing on its own.

Delete your account from the app's Settings, or use our Delete Account page. All your personal data and location history are permanently removed. If you have a subscription, remember to cancel it in the store as well.

Contact Us

Can't find the answer you need? Email us directly and we'll get back to you as soon as possible.

Email support@wayliloc.com