Frequently Asked Questions
Your phone shares its location at an interval you choose — on Android from every 10 minutes to once an hour, on iPhone from every 15 minutes (once an hour without a subscription). Everyone's latest position shows on the map. Sharing is one-way and works only through a personal code: whoever enters your code sees you. To see each other, both people enter each other's codes.
Yes — you can keep using WayliLoc without a subscription, with location updates once an hour, 3 days of history and one geofence. Paid plans (Basic, Standard, Premium) add more frequent updates, 30 days of history, more people and geofences; the SOS emergency mode comes with Standard and Premium. New accounts also get a 3-day free trial of the paid features.
Without a subscription you can follow one person, with updates once an hour, three days of history and one geofence with entry and exit alerts. Basic lets you follow 5 people and adds faster updates, 10 geofences and 30 days of history. Standard (10 people, 20 geofences) adds SOS — 2 hours a day; Premium (20 people, 40 geofences) has 4 hours of SOS a day, plus routes, trip history and saved places. You can upgrade, downgrade or cancel at any time.
In the app, open My circle → My code and give your code to the person who should see you, or enter someone else's code under Connect device. Whoever enters a code sees the code's owner — sharing is one-way, so to see each other you both enter each other's codes. A code works once and expires after 24 hours, so no one can connect to you without your code.
SOS is the emergency mode — the only one that tracks in real time. One press alerts your circle and streams your live location so they can reach you fast. On supported plans, your phone can also stream live audio to your circle while your SOS is active.
During an SOS you can broadcast live sound. It needs microphone access — if it has not been granted, the app asks for it right when the SOS starts, and the alert itself goes out either way. While sound is being sent, a microphone icon is shown on screen, so you always see that you can be heard. Outside of an SOS, sound is never transmitted.
It shows up only while that person’s SOS is running with sound switched on — that is, they allowed access to the microphone. The SOS itself does not depend on the microphone: the alert, the live location and the notifications go out anyway — there is simply no sound: in the app the button does not appear, and on the web map you see a note that audio is not being broadcast. Listening also needs your own Standard or Premium plan: without a subscription and on Basic the button is visible, but tapping it opens the subscription offer. In child mode there is no such button at all — a child never listens to anyone, although the child’s own SOS can broadcast sound.
Yes. Draw a geofence around home, school or work — a free-form shape of 3 to 30 points — and get notified when someone in your circle arrives or leaves. Alerts follow their saved location points, so one can come up to one update interval late (up to an hour if that person has no subscription).
Notifications are based on the saved GPS points. Indoors, in underground car parks and places with a weak signal, GPS may place a point further from your actual location — that's a feature of satellite positioning on your device, not the app. So that entering and leaving register reliably, make the geofence with some margin — larger than the building itself. Then, even if the points scatter, falling inside the zone is recorded correctly.
Yes. Child Mode is a calm, simplified screen with a big SOS and an “I'm here” button — they work when a parent has a paid plan (SOS needs Standard or Premium). A parent sets it up from their own device, and up to 10 parents or relatives can connect. The child's account is anonymous — no email or password. On Android the device always shows an ongoing monitoring notification; on iPhone the system shows its location indicator instead.
Updates are interval-based to save battery. On Android, background tracking is kept alive by a persistent notification. On iOS the app holds a location stream open, so a point is saved on schedule even when the phone lies still — the trade-off is battery use, and intervals on iPhone start at 15 minutes. If you force-quit the app by swiping it away, iOS turns location off completely and recording stops until you open the app again. During an active SOS, tracking is real time.
Only one active device saves points. The others show a full-screen "Tracking and SOS disabled here" notice with a "Track here" button — it makes the current device the active one. While the notice is shown, tracking, SOS and any route on that device are switched off.
No. No one can see your location unless you give them your personal code: whoever enters it sees you, and only you hand it out. A code works once and expires after 24 hours. Sharing is one-way, and you can remove anyone at any time.
Yes. Location data is encrypted and stored securely, shared only with your approved circle, and never sold to third parties. Read our Privacy Policy for the details.
Location history is available on every plan — only the depth differs: 3 days without a subscription, 30 days with one. Trip history lists the trips you finished with in-app navigation — destination, date and mode — and rebuilds a route there in one tap; it and saving your own points on the map are Premium features.
In a secure database. How long it is kept depends on your plan: Without a subscription — 3 days, with a subscription — 30 days (also when someone who follows you has a subscription).
Yes. Sign in at wayliloc.com/map and follow your circle in a browser: the live map, history for the window of your plan, geofences and an active SOS with its live sound. It needs a Standard or Premium subscription you bought yourself. The web map only shows data — it never changes anything on the phones you follow.
Yes. The widget shows one person from your circle: when their location was last updated, battery level, the geofence they are in and an active SOS — it has no map. On iPhone it refreshes itself about every 30 minutes; on Android it updates in the background with a subscription. On iPhone, an active SOS also appears as a Live Activity on the Lock Screen and in the Dynamic Island.
WayliLoc runs on iOS and Android, in 16 languages, with light and dark themes.
Subscriptions are billed by Apple or Google, so cancel from your App Store or Google Play account settings. Deleting the app or your account does not cancel billing on its own.
Delete your account from the app's Settings, or use our Delete Account page. All your personal data and location history are permanently removed. If you have a subscription, remember to cancel it in the store as well.
Contact Us
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Email support@wayliloc.com