WayliLoc ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use the WayliLoc mobile application and related services (the "Service").
1. Information We Collect
Account Information: When you create an account, we collect your name, email address, and profile photo (if provided). You may also sign in using third-party services like Google, Apple, or Facebook, in which case we receive basic profile information from those services.
Location Data: Our core functionality requires access to your device's location. We collect GPS coordinates to provide location sharing, location history, and SOS emergency features with real-time tracking. Location data is collected when the app is in use and, with your permission, in the background.
Device Information: We collect device type, operating system version, and unique device identifiers to ensure the app works correctly and to send push notifications.
Usage Data: We collect information about how you interact with the app, such as features used, buttons tapped, and session duration. This helps us improve the app experience.
2. How We Use Your Information
We use the information we collect to:
- Provide location sharing between connected family members
- Display location history and movement routes
- Send SOS emergency alerts with location data to family members
- Send push notifications (location alerts, SOS alerts, app updates)
- Maintain and improve the Service
- Respond to your support requests
- Ensure the security and integrity of the Service
3. Location Data
Location data is the core of our Service. Here's how we handle it:
- Sharing: Your location is only shared with family members you have explicitly approved. No one else can see your location.
- Storage: Location history is stored securely on our servers. You can view and delete your location history at any time from the app.
- Background location: The app may collect location data in the background to provide continuous tracking. You can disable background location access in your device settings at any time.
- Accuracy: We use GPS, Wi-Fi, and cellular network data to provide the most accurate location possible.
4. Data Sharing
We do not sell your personal data or location data to third parties. We may share information in the following limited circumstances:
- With your family members: Location data is shared with family members you have connected with in the app.
- Service providers: We use trusted third-party services (cloud hosting, analytics, push notifications) that process data on our behalf under strict confidentiality agreements.
- Legal requirements: We may disclose information if required by law, court order, or to protect the safety of our users.
5. Data Storage and Security
Your data is stored on secure servers provided by our cloud infrastructure partners. We use industry-standard encryption (TLS/SSL) for data in transit and at rest. Access to personal data is restricted to authorized personnel only.
6. Data Retention
We retain personal data for as long as needed to provide the Service and comply with our legal obligations. Specific retention rules:
- Location history (`location_history`) — auto-deleted by daily background job according to your subscription plan: Free — 3 days, Basic / Standard / Premium — 30 days.
- Notifications and alerts (`user_alerts`) — same retention as location history: Free 3 days, paid plans 30 days.
- Account profile (email, display name, avatar) — retained as long as you have an account. Inactive Free accounts (no app open for 3 months) have their personal activity data (location history, alerts, geofences, push tokens) automatically wiped, but the account itself is preserved so that you can return and so we can contact you for re-engagement (only if you opted in to marketing).
- Subscription event log (`subscription_events`) — retained indefinitely as required by App Store / Google Play receipt validation and tax-audit obligations.
- Account deletion — when you request deletion via the in-app Delete Account flow or at delete-account.html, your account and all associated personal data are permanently removed within 30 days.
7. Marketing & Promotional Emails
We send marketing emails (product news, special offers, tips) only if you have explicitly opted in. We never enable marketing communications by default.
- You will be asked once, on a dedicated screen after your first successful sign-in, whether you want to receive promotional emails.
- Every marketing email contains a one-click unsubscribe link in the footer. Clicking it immediately disables marketing emails for your account.
- To opt out later, use the unsubscribe link in any email we sent you, or email us at support@wayliloc.com.
- Unsubscribing from marketing does not stop transactional emails (password resets, security alerts, payment receipts) — these we are legally required to keep sending.
- We do not share your email address with third-party advertisers.
8. Your Rights
You have the right to:
- Access your personal data stored by us
- Correct inaccurate personal information
- Delete your account and all associated data
- Disable location sharing at any time through the app or device settings
- Export your data upon request
- Opt in / out of marketing and analytics — see Marketing section above
To exercise any of these rights, contact us at support@wayliloc.com.
9. Children's Privacy
WayliLoc is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal data, contact us at support@wayliloc.com and we will delete it promptly.
Account holders are solely responsible for obtaining any consent required before sharing another person's location through the Service.
10. Third-Party Services
To run the Service, we rely on a small number of trusted third-party providers that process data on our behalf, each under appropriate data-protection terms. We use them only for the following purposes:
- Maps, routing & address lookup — to display the map, build routes, and turn coordinates into readable addresses.
- Cloud hosting & authentication — to securely store your account and app data and to sign you in.
- Push notifications & analytics — to deliver alerts and understand how the app is used so we can improve it.
- Subscription management — to process and validate in-app purchases.
- Payment processing — handled entirely by the Apple App Store and Google Play. We never see or store your payment card information.
- Error monitoring & email delivery — to keep the app stable and to send account and (with your consent) marketing emails.
These providers may process data outside your country, always under contractual data-protection safeguards. If you choose to sign in with Google, Apple, or Facebook, that provider's own privacy policy also applies to the sign-in.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice in the app or sending an email. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
- Email: support@wayliloc.com
- Website: wayliloc.com